What is our Privacy Philosophy?
The Internet continues to evolve and change the way all of us communicate and interact with each other. While the Internet and increased wireless connectivity allows each of us access to more information and services than ever before, these new online activities raise new challenges, such as the privacy issues addressed in this policy. RadarNow! is committed to working with public policy organizations, industry groups, and government institutions to understand and address these challenges as they arise. Most importantly, we believe that having a relationship with our users that is founded on trust is good business. Any feedback you would like to provide to help us better meet your expectations in this area is welcomed.
What information is collected and how is it used?
RadarNow! wants to make your experiences with us satisfying and safe. Our data collection policies are to not collect any personal information users provide to us, and to control how we use that information by deleting and purging our system regularly of any personally provided information. Our goal is to provide you with a satisfying experience while protecting that information and keeping it encrypted and anonymous in our systems.
Information collected online is often defined as being either personally identifiable or anonymous:
Personal Information refers to information that identifies specifically who you are, such as your name, e-mail address, or mailing address. We collect no personal information that identifies you as an individual. We do record information that identifies your usage but it does not contain anything personally identifying such as email, name or mailing address. If you choose to contact us by email, we always delete those conversations when they are concluded and do not save any part of that information. It never reaches our servers and is transmitted solely as an email message.
The amount of Personal Information that you choose to disclose to RadarNow! is completely up to you. The only way we know something about you personally is if you contact us using the “Contact us” form inside of RadarNow!. In other words, we will know Personal Information about you only if you choose to share this type of information with us.
We do not require you to register.
As is true of most websites and applications (Properties), we gather certain information automatically and store it in log files. This information may include Internet protocol (IP) addresses, browser type, internet service provider (ISP), referring/exit pages, operating system, date/time stamp, and/or clickstream data. We collect an encrypted version of your Google account if you are a premium user for use in customer support cases. Free user Google account data is collected, passed to our system for authentication and not stored. The encryption for your Google account is done on the device with an MD5 cipher that results in a 32 byte string that cannot (at least by us, maybe by the NSA) be decrypted into your Google account. We do not link this automatically collected data to other information we collect about you. Our log files are purged on a three to six month timeframe and are not sold, rented, given away or shared with any third party. If you use the “Contact Us” form, a link is included with the email sent to us that contains log information which may include your location and last actions performed in our application. If you do not want to share this information, delete the link before sending the email. We use the logs to help solve any issue, so it’s in your best interests to provide this information but not necessary.
USNaviguide LLC and our partners, affiliates, or analytics or service providers, use technologies such as cookies, beacons, tags, and scripts, to analyze trends, administer the website or application, tracking users’ movements around the website, and to gather usage information about our user base as a whole. We may receive reports based on the use of these technologies by these companies on an individual and aggregated basis.
We partner with a third party to either display advertising on our Properties or to manage our advertising on other sites. Our third party partner may use technologies such as cookies to gather information about your activities on our Properties in order to provide you advertising based upon your browsing activities and interests. If you wish to not have this information used for the purpose of serving you interest-based ads, you may opt-out by clicking here . Please note that this does not opt you out of being served ads. You will continue to receive generic ads.
We may use Local Storage such as HTML5, to store content information and preferences. Third parties with whom we partner to provide certain features on our Properties or to display advertising based upon your web browsing activity also use Flash cookies or HTML5 to collect and store information. Various browsers may offer their own management tools for removing HTML5. To manage Flash cookies, please click here: http://www.macromedia.com/support/documentation/en/flashplayer/help/settings_manager07.html
Third-Party Optimization Providers and Cookie Opt-Out: We currently contract with several online partners to help manage and optimize the Services. We use these services to help us measure how visitors use our Services. To do this, we use Web beacons and cookies provided by our online partners on the Services. The type of information we collect includes information provided by the user, IP addresses, cookie information (and other information that tracks browsing history). By supplementing our records, this information helps us learn things like what pages are most attractive to our visitors, which of our products most interest our users, and what kinds of offers our users like to see. Although our online partner logs the information coming from our Services on our behalf, we control how that data may and may not be used.
Mobile Application. When you download and use our Services, we automatically collect information on the type of device you use, operating system version, and the device identifier (or “UDID”).
We may send push notifications to notify you about weather conditions, product features, or other information. Weather condition alerts may include current weather conditions, forecasted weather conditions, severe weather alerts or other conditions. Push notification availability may vary by application and version. If you no longer wish to receive such communications, you may turn them off at the device level.
We use mobile analytics software to allow us to better understand the functionality of our Mobile Software on your phone. This software may record information such as how often you use the application, the events that occur within the application, aggregated usage, performance data, and where the application was downloaded from. We do not link the information we store within the analytics software to any information you submit within the mobile application.
Location Information. In certain instances in our Services, you will be able to input specific location information in order for us to bring up the weather for that location. For that Service, we will ask you to input specific location such as zip code. When you use a location-enabled RadarNow! service, such as one of our mobile applications, we may collect and process information about your actual location, like GPS signals sent by a mobile device. We may also use various technologies to determine your approximate location, such as sensor data from your device that may, for example, provide information on nearby Wi-Fi access points and cell towers. To offer you certain Services, provide advertisements based on your physical geographic location on RadarNow! or on other applications or services, and engage in the other uses described below, on some devices we collect certain information from your mobile device, including but not limited to the following:
- Location Information that allows us to periodically determine your location, including your location relative to and within third party merchant locations.
- Device and Usage Information that may include (i) information specific to your mobile device (e.g., make, model, operating system, advertising identifier and similar information); (ii) information about your use of features, functions, or notifications on the device; and (iii) signal strength relating to WiFi or Bluetooth functionality, temperature, battery level, and similar technical data.
We may collect this information even if you are not logged in to the application.
How Else Does RadarNow! Use Information That It Collects from the Services?
As well as using information about you for the specific purposes set out above, we may also use information about visitors to the Services to monitor consumer interest in our range of products and services, to troubleshoot problems that may arise on our Services, to protect against fraud or other criminal activity on our Services and other websites, to customize your user experience on the Services, to notify you of product or service offerings that we think may be of interest to you, to inform you about special promotions, and to assist us in tailoring our product lines, our services, and the content of the Services to our online visitors’ needs by collecting information about their preferences through tracking patterns of page-viewing on the Services. To assist in this, at certain times, we create a profile relating to you in order to show you the content that we think you might be interested in and to display the content according to your preferences. We may also share data we collect about you, your devices and other visitors to the Services in an anonymous form with our business partners and others.
We may share the information we collect with third-party business partners who commit to comply with applicable laws concerning their usage of the information. Our third-party business partners may share the information with their own third party business partners and use the information either for themselves or on behalf of their own business partners to:
- Operate and improve their services;
- Provide you with advertisements and information for products and services in this app or on other apps or websites based on variables such as your location, and assess your level of engagement with them; and
- Carry out other purposes that are disclosed to you and to which you consent.
We work with third parties who help local businesses provide a useful and tasteful experience for users who visit their locations or events. If you want to opt out of having these third parties use or transfer your information for interest-based advertising, please click here to download the TRUSTe Opt-Out. Because the TRUSTe Opt-Out relies on the device’s advertising identifier, you will need to opt out again if you reset the advertising identifier for your device.
From time to time, RadarNow! may be required to share information we collect in response to a valid court order, subpoena, government investigation, or as otherwise required by law. We also reserve the right to report to law enforcement agencies any activities that we, in good faith, believe to be unlawful. In addition, we may share certain information when we believe that doing so is reasonably necessary to protect the rights, property and safety of our company and/or others. RadarNow! may also share information with controlling entities, entities it controls, and those under common control. Finally, RadarNow! may transfer information to participating companies in the event of a corporate sale, merger, acquisition, dissolution or similar event, in which case, you will be notified via a prominent notice on our Services and/or applications of any change in ownership or uses of information.
We will never knowingly request Personal Information from anyone under the age of 13.
Why is the information collected?
Our services have been designed to enable RadarNow! to provide hyper-local, relevant weather related content to those users who wish to receive it. Our ability to provide enhanced services and content to our users is dependent on our ability to provide venues for our advertising partners that reach specific segments of our user base.
Most importantly, at no time is any information you provide used to determine what advertising you receive nor do we use it to determine what type of advertising any other user of RadarNow! will receive.
Below is a description of the uses of the information that we collect and how our visitors and advertisers benefit from these actions:
We provide content in the form of weather conditions, forecasts, storm warnings, and related relevant content to our users. We pay attention to what our users do and do not use on our service and modify our content appropriately.
The power and popularity of smartphones has enabled us to take our hyper-local weather information and present it users on the move. These types of services are typically known as “location based services”, and they require and are enabled by the collection of specific location data from the device itself. We use this data to send precise, location-specific weather information to our users who activate this feature. We also share anonymous location data with advertisers to enable more relevant advertising to be served to the RadarNow! applications and on other applications and services.
What choices are available to you regarding collection, use, and distribution of the information?
We may post user testimonials on our website from time to time, which may contain personal information such as the user’s first name and last initial. We do obtain the user’s consent prior to posting the testimonial to post their name along with their testimonial. Testimonials can be sourced from email communications with RadarNow! and from Google Play ratings.
RadarNow! does reserve the right to infrequent Service Alert messages to its users to inform them of specific changes that may impact their ability to use a service. We also reserve the right to contact you if compelled to do so as part of a legal proceeding or if there has been a violation of our Terms of Service. RadarNow! is retaining these rights because in limited cases we feel that we may need the right to contact you as a matter of law or regarding matters that will be important to you.
Using the Contact Form inside of our applications
The contact form includes your email address and maybe your name too. This information comes across from your email program. You can remove any or all of it if you want. However, without a valid email address, we cannot respond to the request.
The contact form also includes debugging information that may reveal your approximate location and what functions of the our application you’ve been using. If you want to prevent that information from reaching us, please remove the link to the log file before sending the email to us. It’s in the body of the email, shown as a link.
Contact information and the conversation are deleted when the issue is resolved. We do save conversations that are extremely noteworthy, beneficial, contain suggestions or are still open issues.
We do ask that if there is ever a problem with any of our apps or websites, please report that issue using the “Contact us” form so we can set to solving it as soon as is humanly possible. Thanks!
If you no longer desire our service, or wish to delete/deactivate our service please do the following: uninstall the application RadarNow!.
We will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.
What kind of security procedures are in place to protect against the loss, misuse, or alteration of information under the company’s control?
RadarNow! operates secure data networks protected by industry standard firewall and password protection systems. Our security and privacy policies are periodically reviewed and enhanced as necessary, and only authorized individuals have access to the information provided by our users. Secure Socket Layer or SSL encryption is used as appropriate. No method of transmission over the Internet, or method of electronic storage, is 100% secure, however. Therefore, we cannot guarantee its absolute security. If you have any questions about security on our Web site, you can contact us at email@example.com.
USNaviguide LLC / RadarNow!
Please use the “Contact us” form inside of RadarNow! to request support, ask questions, or in any way communicate to use regarding RadarNow!. Thank you.
Updated: February 1, 2017